Seniors Abuse & Information Line (SAIL)

604-437-1940 | 1-866-437-1940 (toll free)

Available 8am-8pm daily (excluding holidays)

Language Interpretation Available: 9am - 4pm, Monday - Friday
TTY Teletype for those who have access to TTY equipment (for the deaf): 604-428-3359 | 1-855-306-1443 (toll free)

Available 9am-4pm Monday-Friday

SAIL is a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated, or to receive information about elder abuse prevention.

The SAIL line is less busy on weekends and during the evenings, so we suggest that you try calling during those times.

The SAIL line is made possible thanks to funding from the Province of British Columbia.

BCCEAS is proud to present our Clicklaw Wikibook, Legal Issues in Residential Care: An Advocate’s Manual, an online guide to legal issues with regard to residential care in British Columbia, and the processes and solutions needed to deal with them.
This e-book is primarily meant for legal and health care professionals working to support people in residential care, as well as the BCCEAS legal team.
Click here to access the e-book.

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